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Types of Surveys

Learn about the different survey types on Empuls

Updated this week

Overview

Empuls surveys are an efficient tool enabling you to create and manage surveys effortlessly, gather employee feedback and provide valuable insights. It is perfect for measuring employee engagement and workplace experience. This guide shows you how to set up surveys and customise questions to get the most out of this powerful tool.

How do we classify surveys on Empuls?

On Empuls, we have multiple surveys with numerous minor variations. To keep things simple, we think about survey classification based on when the survey is being run and why.

  1. Measure Engagement with Employee Engagement Surveys

a) eNPS

Measure employee loyalty with the Employee Net Promoter Score (eNPS), a survey consisting of a single question, and receive a breakdown of promoters, passives, and detractors and the company’s eNPS score. It helps you understand employee sentiment with just a single question.

b) Pulse Surveys

The Pulse Survey comprises 11-15 questions to evaluate employee attrition, motivation, team performance, happiness, workplace culture, and workflow efficiency. Both eNPS and Pulse surveys can be run once every quarter.

c) Employee Engagement Surveys

This comprehensive survey comprises 57 questions and is often conducted once a year. It is designed to provide a deep insight into employee engagement. These surveys offer highly detailed analytics, allowing you to understand your employees better. It is recommended to run this survey annually.

2. Enhance employee EX with Life Cycle Surveys.

Life Cycle Surveys contain survey templates that help you collect feedback at every touchpoint in the employee lifecycle, from onboarding to exit. You can use these survey templates to gain insights from employees on their hiring and onboarding experience, your L&D programs, performance appraisal process, DEIB initiatives, HR policies and more.

3. Custom Surveys

You can create surveys from scratch or edit templates from a vast question bank. You can also use it to run custom quizzes as a fun way to engage teams, spread knowledge, or drive friendly competition.

This is an overview of the Surveys page on the platform.

FAQ's

Q. What survey types are available on Empuls?

Empuls offers:

  • eNPS surveys – to measure employee loyalty with a single question.

  • Pulse surveys – short, frequent check-ins to assess engagement, attrition, and more.

  • Annual Engagement Surveys – comprehensive 57-question surveys for deep insights.

  • Lifecycle Surveys – for key moments like onboarding, exit, L&D, DEIB, etc.

  • Custom Surveys – build from scratch or edit templates for any internal use.


Q. How often should we run each survey type?

  • eNPS & Pulse: Quarterly

  • Engagement Survey: Annually

  • Lifecycle Surveys: Triggered by employee milestones

  • Custom Surveys: As needed


Q. Can I customize survey questions?

Yes. For Custom Surveys, you can:

  • Use the question bank

  • Create your own questions

  • Customize existing templates
    Pulse and Engagement survey templates are standardized, but custom ones are fully editable.


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