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Survey Analytics

Learn more about Survey Analytics

Updated yesterday

The Empuls Survey Dashboard offers a comprehensive, real-time view of surveys—both completed and ongoing. It helps you analyze employee feedback, eNPS scores, and engagement trends across departments and time periods.

Step 1: Navigate to the Survey Dashboard

  • Go to the left-hand menu on your Empuls platform.

  • Click on Surveys > Pulse & eNPS Surveys.

Step 2: Select a Survey

  • Choose any survey that is completed or currently running.

  • Click on the survey name to open its analytics dashboard.

Step 3: Choose the Time Period

  • Use the date dropdown to select the time period for which you want to view results.

Step 4: View eNPS Score and Trends

  • The dashboard displays your current eNPS score.

  • It also shows the distribution of responses into:

    • Promoters

    • Passives

    • Detractors

To understand what each category means, refer to this guide: Interpreting Survey Results.

Step 5: View eNPS Trends and Department-Wise Breakdown

  • Check the eNPS trends over time.

  • View how scores vary by:

    • Departments

    • Tenure

    • Location

    • Business Units

Step 6: View Feedback Summary

  • Read open-ended feedback responses submitted by employees.

  • Analyze common themes and sentiments to understand employee morale and concerns.

Step 7: View Response Summary

  • Get a detailed summary of survey participation:

    • Number of respondents and non-respondents

    • Response distribution across:

      • Departments

      • Tenure

      • Locations

      • Business Units

FAQ's

Q2: Can I filter results based on a specific department or location?
Yes. Use the filters on the top-right corner of the dashboard to narrow down results by department, location, tenure, or business unit.

Q3: What does eNPS mean?
eNPS (Employee Net Promoter Score) is a metric that measures how likely your employees are to recommend your workplace to others. It ranges from -100 to +100.

Q4: Can I view trends from previous surveys for comparison?
Yes. Use the date selector to go back and view trends from previous survey periods.

Q5: How often should I review survey analytics?
It’s recommended to review results after every completed survey and track trends quarterly for meaningful insights.

Where to find this in the platform?

Application URL : https://{{tenant_url}}/home/surveys/automation


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