This article helps you manage your Empuls SaaS invoices and payments.
How to View and Edit Billing Details
Step 1: To view your billing details, navigate to Admins > Billing & Customization > Subscription & Billing and click Details. You can find information about your Current Plan, Billing Email, Billing Address, Payment Method, and Tax ID here.
View Billing Details
Step 2: To edit your billing details, click Update on the right side of the screen. Enter the required information and click Update to save changes.
Update Billing Details
Update Billing Details
How to View Invoice Details
Step 1: To access your invoices, go to the Subscription & Billing section and click Invoices. You can also make a payment by clicking on "Pay Now." If the payment is already made, click on "Mark as Paid."
View Invoice Details
Step 2: The Invoices tab displays all the paid and outstanding invoices. You can download any invoice by clicking Download Invoice under the respective date.
View and Download Invoice
FAQ's
FAQ's
Q. How can I update my billing email or payment method?
Go to Admin > Billing & Customization > Subscription & Billing, click Details, and then click Update next to the field you want to edit.
Q. Can I download past invoices?
Yes. Navigate to the Invoices tab under Subscription & Billing, and click Download Invoice next to the desired date.
Q. What if I've already made a payment offline?
Click on Mark as Paid next to the invoice to manually update the payment status.
Q. How do I change my subscription plan?
Please contact your account manager or reach out to [email protected] to upgrade, downgrade, or modify your plan.
Where to find this in the platform?
Application URL : https://{{tenant_url}}/home/billing-information