Freshteam

Empuls and Freshteam help you automate user data management and seamlessly drive people initiatives across your organization.
With this integration you can:
Save time and keep data fresh: Sync data automatically to Empuls when you make changes, like adding, deleting, and updating employee information in Freshteam.
Never miss a special event: Celebrate special employee events by importing birth dates and start dates and automating greetings and gifts.
Once this integration is enabled, the data sync between Empuls and your Freshteam account will happen once every 24 hours.
How to Set This Integration Up
Fetch the API key from Freshteam
The following GIF illustrates the steps to fetch the API key from your Freshteam account.
You require the admin access to your Freshteam account set this integration up.
Share the API key with Empuls
Step1: Log in to your Empuls account.
Step 2: Click on Settings from the left-hand menu.
Step 3: Navigate to the OTHER SETTINGS section and click Integrations.
Step 4: Navigate to the HRMS Applications section and click on the Freshteam app.
Step 5: Click the ADD FRESHTEAM button to start the integration.
Step 6: On this screen, enter your Freshteam account URL and the API key generated in the previous step. Click TEST CONNECTION & PROCEED to select the data fields to be integrated.
Step 7: In this step you will select the data fields to be imported to Empuls. By default all the boxes are checked in this step. You can uncheck the boxes for data that you do not wish to import to Empuls. For example, if you do not want to import the Work Contact Number data, then uncheck this field. You will not be able to take any action on boxes that are grayed out like the First Name and Last Name.
Click the SELECT DATA FIELDS button after making your selections.
Step 8: In this step you can choose between two data sync options:
Option 1: If you do not wish to manually upload employee data, choose the Run data sync once now option to sync data between Empuls and Freshteam once every 24 hours.
Option 2: If you want to start the automatic data sync on a later date, choose the Schedule first data sync for later option. Once you are ready in the future to start the automatic sync, repeat the above steps and choose option 1.
Click on SAVE & FINISH after choosing one of the options.
You will now see a message confirming that the Freshteam integration is successfully enabled.
How to edit this configuration
Step1: Log in to your Empuls account.
Step 2: Click on Settings from the left-hand menu.
Step 3: Navigate to the OTHER SETTINGS section and click Integrations.
Step 4: Navigate to the Active Integrations section and click on the Freshteam app.
Step 5:  Click on the three dots beside the REMOVE FRESHTEAM button. Then click on Edit Configuration.
Step 6: Make changes in the Freshteam URL or API Key if needed. Click on UPDATE & CONTINUE.
You will now see a message on the top-right of the screen confirming that URL and API key validation is successful.
Step 7: You can check or uncheck any of the data fields and click on Save & Finish.
You will now see a message on the top-right corner confirming that the Freshteam configuration has been updated successfully.
How to disable this integration
Step1: Log in to your Empuls account.
Step 2: Click on Settings from the left-hand menu.
Step 3: Navigate to the OTHER SETTINGS section and click Integrations.
Step 4: Navigate to the Active Integrations section and click on the Freshteam app.
Step 5: You can disable the integration by simply clicking on REMOVE FRESHTEAM.
Step 6: You will be prompted on whether you really want to remove the integration. Click on YES, REMOVE INTEGRATION.
Questions? Contact us at [email protected] We are more than happy to help you!