Automating your Reward Program helps Super Admins deliver a consistent recognition experience and reduce redundant work. Reward Program capabilities include automated reward cycles for nomination-based awards and a single dashboard view into all reward cycles. They can easily set up and manage reward cycles, allocate budgets, and schedule nominations without constant oversight, saving time and simplifying administration.
Setting up reward programs
Follow these steps to automate reward cycles and drive higher adoption of your recognition and rewards (R&R) program.
Step 1: Navigate to Home > Recognize > Admin Settings and select Reward Programs.
Step 2: Click “Create a New Reward Program” at the top left corner of the platform.
Step 3: Start by entering the details of your reward program such as:
Program Name
Description
Step 4: Select the awards you want to include in the program from the drop-down menu.
Step 5: Enter the number of points you wish to allocate for the reward cycle. Once done, click “Continue”.
The budget information is for tracking planned vs. actual spending. It does not impose any functional limitations.
Step 6: Choose participants for the program. Select the user group expected to give awards or submit nominations by clicking the pen icon.
You can add everyone or specific users by selecting the appropriate option. Use filters to refine users by designation, department and more. Click “Save and Continue” to proceed.
Selected users will receive email announcements, view program banners, and more.
Setting Nomination Limits
Admins can set limits on awards and nominations. Once the limit is reached, no further nominations will be accepted.
Selected users will receive email announcements and see program banners.
Steps to Set a Nomination Limit
1. Select the option "Yes, Set Limit."
2. Enter the limit number in front of each award (maximum limit: 99 per award).
3. Click "Save & Continue."
Step 7: Customize the Reward Program
Super Admins can customize the reward program by setting the start and end dates for collecting nominations. Awards will automatically be visible to participants.
To set start and end dates
Go to Customize the Reward Program.
Click the calendar icon in the Date box to select the start date.
Click on the Time and Time Zone box to choose the time and time zone.
Next, you can toggle between choosing or not choosing to announce the start of your program.
Repeat the same steps to set the end date to stop collecting nominations and close the program.
Once all the details are filled, click “Review”.
After reviewing all the information, click “Save and Continue”.
You can now view your scheduled reward program cycle.
How to edit the Reward Program
Step 1: Navigate to Home > Recognize > Admin > Reward Program.
Step 2: Click the three dots at the top right of the card. Make any necessary edits, then click “Save and Continue”.
Reward Program Dashboard
The Reward Program Dashboard provides a centralized view of all reward programs. It is divided into two tabs:
Active Programs: Displays all ongoing and scheduled reward programs.
Completed Programs: Shows past reward programs along with detailed metrics and reports.
Admins can track nominations, send reminders, review submissions, and download reports—all in one place. You can view the details of any program by clicking on it.
The dashboard has two key views:
Submission Details – Provides insights into the total nominations received, who submitted them, and the total participants.
Review Details– Helps track nominations that are awaiting review, approved, or declined.
Submission Details
Under the Submission section, you can view the following:
Total Nominations Received
Nominations Submitted By
Total Participants
You can send nudges to all participants by clicking the "Nudge All" button on the right. This will prompt you to add an email body and text to be sent to the recipients.
Additionally, nominations can be filtered by:
Different awards
Nominator or nominee
Once filtered, you can send nudges to the selected options. All this information can also be downloaded using the download icon.
Review Details
The Review Tab allows you to track the status of nominations. Here, you can view:
Nominations Awaiting Review
Approved Nominations
Declined/Cancelled Nominations
Each category can be filtered based on the award. The tab will display the following details:
Awaited Review By
Email ID
Total Nominations
Total Nominees
You can take action directly from this tab, including sending nudges to all reviewers using the "Nudge All Reviewer" button. Additionally, you can download the data using the download icon.