Automating your Reward Program helps Super Admins deliver a consistent recognition experience and reduce redundant work. Reward Program capabilities include automated reward cycles for nomination-based awards and a single dashboard view into all reward cycles. They can easily set up and manage reward cycles, allocate budgets, and schedule nominations without constant oversight, saving time and simplifying administration.
Setting up reward programs
Follow these steps to automate reward cycles and drive higher adoption of your recognition and rewards (R&R) program.
Step 1: Navigate to Home > Recognize > Admin Settings and select Reward Programs.
Step 2: Click “Create a New Reward Program” at the top left corner of the platform.
Step 3: Start by entering the details of your reward program such as:
Program Name
Description
Step 4: Select the awards you want to include in the program from the drop-down menu.
Step 5: Enter the number of points you wish to allocate for the reward cycle. Once done, click “Continue”.
The budget information is for tracking planned vs. actual spending. It does not impose any functional limitations.
Step 6: Choose participants for the program. Select the user group expected to give awards or submit nominations by clicking the pen icon.
You can add everyone or specific users by selecting the appropriate option. Use filters to refine users by designation, department, and more. Click “Save and Continue” to proceed.
Selected users will receive email announcements, view program banners, and more.
Setting Nomination Limits
Admins can set limits on awards and nominations. Once the limit is reached, no further nominations will be accepted.
Selected users will receive email announcements and see program banners.
Steps to Set a Nomination Limit
1. Select the option "Yes, Set Limit."
2. Enter the limit number in front of each award (maximum limit: 99 per award).
3. Click "Save & Continue."
Step 7: Customize the Reward Program
Super Admins can customize the reward program by setting the start and end dates for collecting nominations. Awards will automatically be visible to participants.
Creating the Announcement Banner
Click on the pen icon next to Customize Announcement.
Customize the notification message by adding:
An icon
Email subject and body text
Use the right panel to preview your changes.
Once done, click Save.
Next, set up the banner:
Customize the header color by adding a HEX code.
Add the banner text and description.
Click Save to apply your changes.
To set start and end dates
Go to Customize the Reward Program.
Click the calendar icon in the Date box to select the start date.
Click on the Time and Time Zone box to choose the time and time zone.
Next, you can toggle between choosing and not choosing to announce the start of your program.
Repeat the same steps to set the end date to stop collecting nominations and close the program.
Once all the details are filled in, click “Review”.
After reviewing all the information, click “Save and Continue”.
You can now view your scheduled reward program cycle.
How to edit/make a copy of the Reward Program
Step 1: Navigate to Home > Recognize > Admin > Reward Program.
Step 2: Click the three dots at the top right of the card. Make any necessary edits, then click “Save and Continue”.
Step 3: Click on "Make a Copy". Make the changes if you want to. The dates will be automatically set as the same dates but upcoming month.
Reward Program Dashboard
The Reward Program Dashboard provides a centralized view of all reward programs. It is divided into two tabs:
Active Programs: Displays all ongoing and scheduled reward programs.
Completed Programs: Shows past reward programs along with detailed metrics and reports.
Admins can track nominations, send reminders, review submissions, and download reports—all in one place. You can view the details of any program by clicking on it.
The dashboard has two key views:
Submission Details – Provides insights into the total nominations received, who submitted them, and the total participants.
Review Details– Helps track nominations that are awaiting review, approved, or declined.
Submission Details
Under the Submission section, you can view the following:
Total Nominations Received
Nominations Submitted By
Total Participants
You can send nudges to all participants by clicking the "Nudge All" button on the right. This will prompt you to add an email body and text to be sent to the recipients.
Additionally, nominations can be filtered by:
Different awards
Nominator or nominee
Once filtered, you can send nudges to the selected options. All this information can also be downloaded using the download icon.
Review Details
The Review Tab allows you to track the status of nominations. Here, you can view:
Nominations Awaiting Review
Approved Nominations
Declined/Cancelled Nominations
Each category can be filtered based on the award. The tab will display the following details:
Awaiting Review by
Email ID
Total Nominations
Total Nominees
You can take action directly from this tab, including sending nudges to all reviewers using the "Nudge All Reviewers" button. Additionally, you can download the data using the download icon.
Reward Cycles: FAQs
Reward Cycles: FAQs
Q: What are Reward Cycles in Empuls?
A: Reward Cycles automate your organization's recognition programs, allowing Super Admins to consistently deliver awards, manage budgets, and schedule nominations without manual oversight.
Q: Can I set nomination limits for awards?
A: Yes. You can set limits per award (up to 99 nominations) to restrict how many nominations can be submitted during a cycle.
Q: How do I customize nomination start and end dates?
A: In the Reward Program setup, use the calendar icon to select start/end dates and set the time/time zone. You can also choose whether to announce the program start to participants.
Q: What does the Reward Program Dashboard show?
A: The dashboard offers a centralized view with two tabs:
Active Programs: Ongoing and upcoming reward programs.
Completed Programs: Past programs with detailed reports.
Q: What insights are available under Submission Details?
A: You can see total nominations received, who submitted them, and the total number of participants. You can also filter by award, nominator, or nominee and send reminders (nudges) to participants.
Q: What can I do in the Review Details tab?
A: Track nominations by status: awaiting review, approved, or declined. Filter by award, view reviewer info, send nudges to reviewers, and download reports.
Q: How do reminders (nudges) work?
A: You can send email reminders to all participants or reviewers from the Submission or Review tabs, with a custom message to encourage nominations or reviews.
Q: Can I make a Copy of the active/completed Reward program?
A: Yes, to copy a reward program, navigate to the Reward Program card, click on the three-dot icon, and select the "Make a Copy" option. This will create a new reward program with all the previous program data pre-filled. The start date, nomination close date, and reward program close date will automatically be set to future dates, making it easy to relaunch or reuse existing setups.
Q: Can I edit the reward program that is already completed?
A: No, once the reward program is completed, you not make any changes to that reward program.
Q: Can I set the restrictions/limits on the Nominee and the nominator under a reward program?
A: Yes, you can set restrictions on both the nominator and the nominee within a reward program. Limits can be applied to control the number of nominations a nominator can submit and the number of nominations a nominee can receive. To enable this feature, please raise a request by emailing [email protected].
Q. What will happen if we set a limit on the Nominee and Nominator?
Setting a limit on the nominee and nominator helps bring structure and fairness to the reward program. It allows you to:
Limit the number of awards a single employee can receive.
Ensure more employees get a chance to be nominated.
Reduce duplicate nominations submitted by the same user.
Encourage using different award categories instead of defaulting to a common one.
Lighten the reviewer’s workload by capturing a limited number of nominations, making comparison easier and more efficient.
Where to find this in the platform?
Application URL : https://{{tenant_url}}/home/reward-cycle