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Manage Stores

Add custom merchandise and benefits to the redemption catalog on Empuls

Updated over a week ago

Your Empuls account comes with a points redemption catalogue. Navigate to Admin > Other Settings > Manage Store

Managing Gift Cards

Step 1: Navigate to Admin > Other Settings > Manage Store > Gift Cards

Step 2: You can search for any particular gift card by clicking on the 🔎 icon and entering the Gift type.

Step 3: Click on the filter icon to filter gifts by country, category, and status.

Apply or Reset the chosen settings.

Step 4: You can tick a particular option to Enable or Disable a gift card option.

Manage In-House Products

You can offer a curated collection of gifts personalised with your company's branding so employees can have them as keepsakes and showcase them with pride.

How to Add In-House Catalogue items for points redemption?

Step 1: Click on Add In-House item to add your custom item to the catalogue.

Step 2: Add a product image, and enter the item name and description. Click on Continue

Step 3: Assign a value to the catalog item. This will define the number of points needed to redeem this item. The equivalent amount in real currency is shown below so you can decide on a good price point for the item. Click on Continue.

Step 4: Enter how it works.

Step 5: Share any constraints or qualifying factors that would govern the redemption of this item. Click continue. Review all the details and Click on CONFIRM & SAVE to add the new item to the redemptions catalogue.

Amazon

Integrate your Amazon business account in 3 simple steps. Our seamless integration allows users to buy from the Amazon store within Empuls.

Step 1: Click on Amazon tab and Click Enable.

Step 2: Set up your business account on Amazon by following the steps mentioned and adding the required details.

Additional Features

  • You can choose to enable or disable US Amazon.

  • You can also manage products that should not be visible to end users after integration. Restrict categories by selecting from the list of categories to block for users. These categories will not be listed in the store. Categories won't appear in the search results as well.

Additional settings

You can disable or delete a listed product by simply selecting a product and clicking on the three dots.

SWAG

You can offer a curated collection of gifts personalised with your company's branding so employees can have them as keepsakes and showcase them with pride.

Send in a special request to add SWAG to your organisation's Reward Store.

Merchandise

Let employees pick from a vast catalogue of merchandise from their favourite brands to have something tangible to cherish for a long time.

This option is currently available in India, US and UK and it is enabled by default.

Experiences

There are 1000+ experiences to choose from across 40+ categories. Experiential awards are currently available in India.

You can add Experiential rewards to your marketplace, which is enabled by default.

Managing Open Request

  • When a user redeems their points using the In-house Catalogue, the requests are visible under Admin > Other Settings > Manage Store > Open Requests.

  • The Super Admin can take action based on the product availability and update the status with comments.

Frequently asked questions

Q: What is the Manage Store feature in Empuls?
A: The Manage Store feature lets admins customise the rewards catalogue by managing gift cards, adding branded in-house merchandise, integrating Amazon, and offering SWAG merchandise and experiences—all from Admin > Other Settings > Manage Store.


Q: How do I manage gift cards in the Empuls store?
A: Go to Manage Store > Gift Cards. Use the search 🔍 or filter icon to find cards by country, category, or status. Check or uncheck the box next to any gift card to enable or disable it.


Q: How can I add in-house items to the redemption catalogue?
A: Click Add In-House Item, upload a product image, name, and description. Set the redemption value in points (real currency equivalent shown), add how it works, define constraints (if any), and click Confirm & Save to publish it.


Q: How does the Amazon integration work?
A: Click on the Amazon tab and click Enable. Follow the setup steps for your Amazon business account. You can also disable Amazon US or block certain product categories from appearing to users.

Where to find this in the platform?

Application URL : https://{{tenant_url}}/home/manage-store

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