Super Admins can manage the expense of the rewards and recognition programs. They can manage three aspects of the Rewards Program as listed below:

Reward Admins (Super Admins) have the ability to control the organization's reward expenses by managing the total points created in the system. Here’s how it works:

Points are the currency used in this system for rewarding users or giving gifts (e.g., on birthdays). To start the rewarding process, you must first create points. These points are only paid for at the time of redemption.

The Super Admin can create these points using their assigned personal budget.

2. Click on Create Points under Manage Organizational R&R Budget card.

3. Enter the total number of point(s) you wish to create. It will show in the equivalent currency as well. Click on Create.

You can also choose to destroy reward points. Click on I want to destroy points instead at the bottom. Enter the number of coin(s) you wish to destroy. Click on Destroy.

4. You can also select the desired time frame you wish to view the total reward points for, for instance, a day, a month, or a year.

Step 1. Scroll down to the Wallet card, click the 3 Dots on the right side, and click on Add New Wallet.

Step 2. Select the desired currency from our list of supported currencies. After selecting it, click on Add Wallet(s).

Define the conversion value of 1 point to a specific currency. We recommend using the local currency to set the base value of points in your account. It is a one-time setting and cannot be changed later.

Once you add the wallet, define the value of 1 point in that particular currency in the Cost of Living Factor card at the bottom. Learn how to do it using the following steps:

a) Navigate to Admin> Billing & Customization> Org. Wallet. Scroll down on the same page to > Cost of Living Factor.

b) To edit the value of 1 point against each currency, click on Edit.

c) To change the base currency and value of 1 point in your org's Empuls account, click on Update.

d) You can update the points-to-currency conversion rate until the first redemption on your account. Once the first redemption is made, the conversion rate is frozen and can no longer be updated, ensuring reporting consistency.

e) You can also disable COLF by clicking the three dots icon at the top of the card and choosing Disable Cost of Living Factor.

f) Click View All Cost of Living Factor to view all the countries.

Add funds to the organisation’s redemption wallet, to allow employees to redeem reward points for purchasing gifts, merchandise, and experiences from the Empuls store.

Adding money to your organisation's Empuls wallet allows your team to redeem the reward points earned on the platform. Amount in the wallet gets debited whenever an employee chooses to redeem their points in exchange for a gift card, voucher, or merchandise on the platform.
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1) Navigate to Admin > Billing&Customization > Org. Wallet to fund your org wallet

2) Choose the currency wallet you wish to add funds to. Click on Add Funds

3) Enter the amount you wish to add. Click on Next

4) Select the payment method. Add the billing details. Click on Proceed to pay.

5) Enter your card/payment details. Review and click on Pay.

You may also use direct bank transfer to pay towards the Empuls Wallet to avoid payment gateway charges. This facility is available for customers in a limited set of countries. Please write to [email protected] to learn more about this payment option.